Contact the Aplod support team
Ask about workflows that help you upload files, send files, share files, or manage share files online programmes. Our specialists respond quickly with clear guidance.
Support email
support@aplod.id
Office hours
Monday – Friday
09:00 – 18:00 Western Indonesia Time
Service that keeps you informed
Every request is handled by a specialist who keeps you updated from first reply to resolution.
HQ location
Menara Digital, 12th Floor, Jakarta
Visits by appointment only.
Service status: Operational • 99.9% download SLA
Updated 09 January 2026.
Choose the best contact channel
Select the option that fits your question so we can respond without delay.
Technical support
Report incidents, ask about fast upload performance, or get help to send files securely. We guide you step by step.
support@aplod.idPartnerships & enterprise
Discuss integrations, enterprise agreements, or how your organisation can share files online with clients.
partnership@aplod.idMedia & community
Request press material or arrange interviews about how people upload files and share files online with Aplod.
media@aplod.idSend us a quick message
Share the details and we will follow up with clear next steps.
- Every enquiry receives a reply within one business day.
- Your message goes directly to the relevant team—no repeated explanations.
- Write in English or Indonesian; our team handles both every day.
Explore guidance on how to upload files, send files, save files for free, and share files online securely.